About
Our Staff
Formed in 2001, Emergency Response Training [UK] Ltd was launched with a simple mission: To provide top quality training to enable prompt, confident and effective action in the event of an emergency.
Our inner team provides the inspiration and direction for ERT, with our associates bringing the specific expertise in particular areas. All members of our team have a similar background and motivation for excellence in our training. Our medical trainers have all worked as First Responders, whether in the Emergency Services, Armed Forces or across industry, you can rest assured they have firsthand experience, not just read a bigger manual than yours.
How We Work
All our courses are designed to provide you with the skills and knowledge to function effectively in a given set of circumstances. Whether it is a 2 hour baby resuscitation course or a five day Tactical Care Officer training package.
All courses are designed to be fun, informative and make a positive change, giving the delegate the skills, knowledge and confidence to enable them to respond effectively in an emergency. We avoid unnecessary jargon and statistics, preferring to concentrate on the skills and knowledge that is appropriate in the relevant circumstances. Every course focuses on the practical application of the skills and knowledge provided by the training
Emergency Response Training UK Ltd has shown its ability to meet the training needs of both industry and the community. Our range of course provides a framework, which when combined with our skills in tailoring training to meet the specific needs, allows us to provide top quality training which reflects the needs of the individual end user.
Our Work Outlook
Emergency Response Training UK Ltd is committed to the principle of equality of opportunity and eliminating discrimination. To this end, ERT is determined to ensure that this is reflected in our recruitment, procedures, work and day-to-day activities.
ERT [and it’s representatives] will treat all people equally, irrespective of race, ethnic origin, sex, marital or parental status, sexual orientation, creed, disability, age or political belief and will not tolerate any discrimination whether direct or indirect.
The above is not an exhaustive list but should be seen as illustrative.
A fuller statement on our approach to Equal Opportunities can be downloaded here: Equal Opportunities Statement
ERT is committed to protecting the community in which it exists and works. It is our policy to provide goods and services that cause as little damage as possible to the environment and do not adversely affect the health and safety of personnel inside or outside its sites or activities.
Steps such as the use of electronic mail, re-cycling of materials and use of public transport can all reduce our impact/waste production.
A more detailed statement, part of our Environmental Policy, can be downloaded here: Environmental Policy
Trust is a big part in relationships and we believe this is true of business relationships. Client confidentiality is a key principle of our work, but you can also trust us to deliver whenever possible. To this end we have developed a Business Continuity Plan, a shortened copy of which can be viewed here: Business Continuity Plan
We are aware our reputation is often our best marketing tool and therefore monitor our performance and activities. All aspects of Emergency Response Training’s services are regularly assessed for:
- Effectiveness- how well they meet their specified purpose
- Efficiency- how well resources and procedures are managed
- Standards- adherence to relevant standards
- Customer satisfaction- how highly they (the services) are rated
